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Product and Delivery

Product Inquiries

Legend Electrical Supply takes immense pride in its extensive inventory - featuring over 1 million in-stock components - and extensive partner vendor network. Our inventory covers most major brands. We are consistently adding inventory to legendelectricalsupply.com and legendsupply.ca; however, we also realize that this takes time and does not adequately reflect our full selection of materials. Please email us or complete the short form under Contact Us if you are interested in product that does not currently appear on our website. 

Shipping Terms

Legend Electrical Supply offers one to five day delivery in Canada. The variation depends on the warehouse location for the product(s).  As an e-company, we reply on robust technology to take orders, locate product in the nearest warehouse, and then notify our service-oriented team to turn orders around for prompt delivery.

All molded case breakers are automatically upgraded to air to ensure next-day delivery on products ordered before 3 p.m. EST.

We offer three basic rates for shipping in Canada*:

  • $20.00 for orders under $50.00 CAD
  • $10.00 for orders under $500.00 CAD
  • Free shipping for orders over $500.00 CAD

*Rates above apply for shipping to the provinces.  Special rates apply for the Territories.

We have two basic rates for shipping to the United States:

  • $50.00 for orders under $500.00 CAD
  • $25.00 for orders over $500.00 CAD

Please note: Shipping terms apply to major centres supplied by Purolator. Contact Legend Electrical Supply’s customer service to inquire about unique requests.

Warranty

We offer a one-year replacement warranty on everything we sell. We warranty against manufacturer defects and products that fail under regular use.

Returns

Unopened, uninstalled and unused stocked material can be returned for full credit within 14 days of delivery. Customers are responsible for return freight and the freight from the original shipment.

Special order items cannot be cancelled or returned once the order is received.

All returns should be clearly labeled and returned to the warehouse indicated by customer service.